Terms of Service

To all Users of HAKOBIYA - The HAKOBIYA Terms of Use
These Terms of Use (hereinafter referred to as "the ToS") define the terms and conditions for using various services provided by PicUApp Inc. (hereinafter referred to as "the Company") as part of the internet service "HAKOBIYA" that is operated by the Company.

Chapter 1: Definitions
Article 1.1 (Definitions)

In the ToS, the following terms shall be used with the following meanings, unless defined otherwise or when the context requires otherwise.

  1. "Service" means various services provided as part of the internet service "HAKOBIYA" operated by the Company.
  2. "User" means a person who agrees to the content of this agreement and uses the Service.
  3. "Personal information" means "personal information" defined by the Act on the Protection of Personal Information. This includes the names, postal codes, addresses, dates of birth, occupations, telephone numbers, account information (email address, password, etc.), and PayPal account information entered by the User, as well as their usage history. It also information that can be used to identify a specific individual (including information that can easily be compared with other information to identify a specific individual).
  4. "Content" means information posted or said by the Company or the User on the Service.
  5. "Usage Fees" means the fees the Company collects from the User in connection with the use of the Service (regardless of whether such fees are called usage fees, surcharges, or some other name).
  6. "PayPal" means the online payment service provided by PayPal Pte. Ltd.
  7. "Requester" means a User who uses the Service to request the purchase of products and commission transportation of those products as an international transaction.
  8. "Traveler" means a User who purchases and transports products when traveling abroad, in response to a request from a Requester.
  9. "Commission work" means commissioned work of purchasing and transporting products, requested by a Requester and agreed to by a traveler using this service.
  10. "Commission remuneration" means the sum of the amount equivalent to the purchase price of products requested by the Requester, and the remuneration set by the Requester as consideration for the requested work.
  11. "The escrow" means the payment system, in which a Requester deposits commission remuneration to be paid to the traveler with the Company when a traveler accepts the request from the Requester, then the Company pays the commission remuneration to the traveler after confirming that the Requester has reported to the Company that the traveler has completed the consigned work.

Article 1.2 (Applicability)

The definitions in the preceding article shall apply to this policy as well as the Privacy Policy, unless defined otherwise or the context requires otherwise.

Chapter 2: Contents of the Service and role of the Company
Article 2.1 (Contents of the Service and role of the Company)

  1. The Service provides various information and functions related to transactions in order to provide opportunities for transactions between a Requester and a traveler (hereinafter referred to as "the transactions").
  2. All transactions between Users done using this service are the sole responsibilities of the Users themselves, who are the parties concerned, and the Company is not entrusted with the purchase or transport of products.
  3. Unless specified otherwise in the ToS, the Company shall not be involved in the cancellation, termination, return of products, refund of payment, guarantees thereof, or other execution of transactions, and shall not mediate the parties who intend to make the transactions.

Chapter 3: Agreement to the ToS and Changes to the ToS
Article 3.1 (Agreement to the ToS and Applicability)

  1. The purpose of the ToS is to define the conditions regarding use of the Service between the User and the Company, and it applies to all relationships between the User and the Company involving the use of the Service.
  2. The User must agree to the ToS and act in accordance with the ToS in order to use the Service.
  3. The User is deemed to have agreed to the ToS when they use the Service.

Article 3.2 (Changes to the ToS)

  1. The Company may change the content of the ToS from time to time by posting it in appropriate places on websites or applications operated by the Company, as necessary.
  2. The User is deemed to have agreed to changes to the ToS if the User uses the service or if the User does not cancel their membership within the period specified by the Company after changes to the ToS.
  3. The Company shall not be responsible for any damage caused to the User by revision or modification to the ToS, except in cases of willful conduct or gross negligence by the Company.

Chapter 4: User Registration
Article 4.1 (Registration)

User registration in the Service must be done by the actual User who will use the Service. Make certain to enter correct information during User registration.

Article 4.2 (Prohibition of Multiple Registration)

Neither the User nor anyone trying to register as a User (hereinafter referred to as "Users, etc.") are permitted to make multiple registrations.

Article 4.3 (Refusal of Registration)

The Company may not approve User registration if any of the following items apply to the person trying to register.

  1. If the person has been suspended by the Company due to violations of the ToS in the past
  2. If the person's registration details include inaccurate or false information
  3. If the User commits acts that interfere with the operations or provision of services by the Company, or usage by other Users, or when it is deemed that there is the possibility that they committed such acts based on for logical reasons
  4. If it is found that the person is a criminal organization, a member of a criminal organization, a former member of a criminal organization who left the organization within the past 5 years, a semi-regular member of a criminal organization, a company affiliated with a criminal organization, a corporate racketeer, a criminal organization claiming to be a political organization, an organized crime syndicate, or other equivalent person (hereinafter collectively referred to as "members of criminal organizations"), or a person with certain ties to a criminal organization (if it is recognized that they are involved in providing funds to or facilitating the activities of members of criminal organizations, or it is recognized that they are inappropriately using members of criminal organizations, or it is recognized that they have other socially reprehensible ties with members of criminal organizations) (hereinafter collectively referred to as "antisocial forces").
  5. If the Company otherwise determines that the person is inappropriate based on logical reasons

Article 4.4 (Commitment of Users)

The User shall swear to not fall under any of the categories of antisocial forces, nor fall under any of the antisocial forces in the future, nor commit acts of coercion, make unreasonable demands beyond legal liability, make threatening statements, commit threatening acts, commit acts of violence, spread rumors, use fraudulent means to damage the reputation of the Company or interfere with the business of the Company, or commit other equivalent acts, either personally or through a third party

Article 4.5 (Changes to Registered Content)

  1. The User must immediately update their registered information when changes arise, and the User shall be responsible for managing and correcting their registered information so that their own information is always registered accurately.
  2. In the event that changes arise in the User's registered information but the User does not update their information, then the Company shall handle the registered information as if there were no changes.
  3. Even in the event that notification is made to changes arising in registered information, transactions and various procedures conducted before updates are made may still rely on information from before updates are made.

Article 4.6 (Exemption from Liability)

The Company shall not be liable for any damage caused by the User updating their User registration or registered details, or the Company refusing to approve of User registration.

Chapter 5: Management of Account Information
Article 5.1 (Management of Account Information)

  1. The User is responsible for managing information they have entered, such as email addresses or passwords (hereinafter referred to as "account information").
  2. The User cannot allow use, or transfer, sell, pledge, lend, rent, or dispose of account information to third parties, regardless of the format.

Article 5.2 (Illegal use of Account Information)

  1. The User shall be liable and the Company shall not be liable for damage caused by information leaks, errors in use, use by a third party, unauthorized access, etc. due to inadequate management of account information by the User.
  2. In the event that damage is caused to the Company due to illegal use of account information, the User shall compensate the Company for that damage.

Article 5.3 (Leak of account information)

In the event that account information is leaked or may have leaked to a third party, the User shall contact the Company immediately. If the Company gives instructions to the User in response, the User shall follow those instructions.

Chapter 6: Cancellation of User registration
Article 6.1 (Cancellation of User registration, suspension of use, etc.)

If the User falls under any of the following categories, or if the Company deems that they do for logical reasons, the Company may without prior notice cancel User registration, deny access to the service in part or in whole, suspend their use, or delete content or information relating to the User in whole or in part. The Company shall have no obligation to explain the reason to the User in the event that such measures are taken.

  1. If the User violates laws or regulations, or the ToS
  2. If the User commits illegal acts
  3. If the Company deems that registered information is false
  4. If the User does not conduct procedures or contact the Company as required by the ToS
  5. If the registered information duplicates an existing registration
  6. If it is found that the User's registered mobile phone or email address cannot be contacted
  7. If the User inappropriately disturbs other Users or third parties
  8. If any of the reasons given in each item of Article 4.3 are applicable
  9. If the User commits acts of coercion, makes unreasonable demands beyond legal liability, makes threatening statements, engages in threatening speech or acts, commits acts of violence, spreads rumors, uses fraudulent means or authority to damage the reputation of the Company or interfere with the business of the Company, or commits other equivalent acts, either personally or through a third party
  10. If the Company determines that it is not appropriate for the User for other reasons

The Company may conduct identity verification as it deems necessary in order to confirm that the User does not fall under any of the categories in the preceding paragraph, and until identity verification is complete, the Company may take measures such as denying access to the service in whole or in part, or suspending use.

Article 6.2 (Prohibition of use of the Service)

The Company may prohibit Users who have undergone measures defined in Article 6.1, Paragraph 1 from using or accessing the Service provided by the Company in the future.

Article 6.3 (The Company's exemption from liability)

The Company shall not be liable for any damage caused to the User by the measures in Article 6.1, Paragraph 1.

Chapter 7: User Withdrawal
Article 7.1 (Withdrawal Procedure)

The User may state to the Company that they wish to withdraw from membership, and may withdraw from membership following procedures stipulated by the Company. However, if the User has any incomplete transactions, then they may not withdraw, and the User must state to the Company that they wish to withdraw only after completing all transactions smoothly and without delay, in accordance with the ToS.

Article 7.2 (The Company's exemption from liability)

The Company shall not be liable for any damage caused to the User by the measures in the preceding article.

Chapter 8: Handling of personal information
Article 8.1 (Privacy Policy)

The Company handles personal information in accordance with the ToS as well the Privacy Policy.

Article 8.2 (Agreement to the Privacy Policy)

The User must check the Privacy Policy of the Service and agree to its contents before using the Service or viewing the Service.

Article 8.3 (Use of the User's personal information)

The User may only use personal information that they have obtained through the Service within the scope of use for the Service, and may not use it for any other purposes.

Chapter 9: Matters of prior consent for transactions using the Service
Article 9.1 (Prior consent from the User)

The User gives prior consent to the limitation of products that can be handled in final transactions to those that meet the following conditions.

  1. Products that do not require import approval under Article 14 of the Import Trade Control Order
  2. Total taxable value of all products imported for the Requester based on the final transaction is ¥300,000 or less

The Requester acknowledges the possibility that, when they use the Service to request consigned purchase and transport of products, a customs duty may be charged on the products they have requested to be transported (hereinafter referred to as the "target products") as part of customs procedures, and the Requester gives prior consent to bear the cost of such customs duties.

The Traveler acknowledges that when using the Service to transport products for a Requester, it is necessary to report to Customs the products that the Traveler has purchased and/or is transporting for the Requester, and in the event that customs duties are charged on the products, the Traveler gives prior consent to the fact that they may have to pay the customs duty on behalf of the Requester.

Chapter 10: Responsibilities of parties in transactions using the Service
Article 10.1 (Usage fees of the service)

In the Service, once the traveler has completed the requested work and the Requester has sent a notice to the Company confirming completion of the requested work, the Requester and the traveler shall pay a system usage fee calculated with methods specified separately by the Company. The system usage fee includes consumption tax. (See here for commission fee details)

Article 10.2 (Handling when canceling an official request)

  1. Even if the Requester requests to consign the purchase and transport of products through the Service, so long as there is no User confirmed to accept their request, and the application period for the request has not expired, the Requester may cancel their request without incurring a cancellation fee.
  2. In the event the Requester tries to cancel their request after they have requested the purchase of products and the consigned transport of those products through the Service, and a User has been confirmed to accept the request, the Requester shall incur a cancellation fee to be paid to the Company, of an amount calculated by the following calculation method, or ¥3,000, whichever is higher.

(Product purchase price and set remuneration amount for the requested work) × 10%

Notwithstanding the provisions of the preceding paragraph, if the Requester cancels a request in which a proposal is made that violates the ToS, they shall not incur a cancellation fee. However, within 1 week of the cancellation request, the Requester shall make notice and provide proof to the Company that the cancellation is due to the fact that a proposal was made that violates the ToS, and if such proof is not provided within that period, then the Requester shall incur a cancellation fee.

Article 10.3 (Method of paying usage fees)

  1. Usage fees for this service shall be paid using PayPal.
  2. The Company may change the payment method of usage fees for this service at any time.
  3. The User shall agree to pay usage fees from when the transaction is concluded, to be paid from the Requester to the Company at the same time that payment is made from the Requester to the traveler, and to allow the Company to directly deduct the usage fee from the fees paid by the Requester.
  4. The Company shall use PayPal as its method of payment when it makes payments, refunds, or reimbursements to the User. The User shall bear the bank transfer fee and other costs related to the use of systems.

Chapter 11: Payment Completion Procedures
Article 11.1 (Payment Procedure)

  1. The payment procedure for this service shall be based on the escrow, unless the company specifies payment conditions separately. The purpose of the escrow is to act as a proxy for payment and settlement of the commission remuneration made by the Requester to the traveler, and the Requester shall use PayPal for this purpose.
  2. With regard to payment of commission remuneration, the Company and the traveler shall conclude a storage commission contract, and the Company and the Requester shall conclude a payment commission contract, such that the Company shall store the commission remuneration under commission from the traveler, then pay the commission remuneration to the traveler.
  3. The payment commission contract between the Company and the Requester and the storage commission contract between the Company and the traveler, which are stipulated in the previous paragraph, shall be established as a matter of fact when the Requester selects payment in the Service, without any special show of intent by the parties involved.
  4. With regard to the escrow, the Company shall only be obligated to receive the main commission remuneration from the Requester based on payment commission contract with the Requester, and pay the main commission remuneration from the Requester for payment to the traveler based on the storage commission contract with the traveler, and bear any other obligations arising directly from these contracts.
  5. Except for the obligations stipulated in the preceding paragraph, the Company shall not be liable to the traveler or the Requester for the main commissioned work, either directly or indirectly.
  6. With regard to the escrow, the Requester's obligation liability to pay the main commission remuneration shall be fulfilled when the Requester pays the main commission remuneration to the Company, and the main commission remuneration from the Requester to the traveler has been confirmed.

Article 11.2 (Cancellation of the escrow)

  1. The Company may at its discretion cancel the escrow and refund the stored commission remuneration to the Requester, if payment of the commission remuneration cannot be confirmed for a long time due to trouble between Users or the like, or if the escrow cannot be continue or is difficult to continue due to PayPal system problems or other reasons.
  2. If the company cancels the escrow based on the provisions of the preceding paragraph, the Company shall not collect usage fees specified in Chapter 10 of the ToS.
  3. The Company shall not be liable for any damage caused to the User by canceling the escrow based on the provisions of Paragraph 1 of this article, regardless of whether it is direct damage or indirect damage.

Chapter 12: Prohibitions in the Service
Article 12. (Goods which may not be requested)

In the Service, the User shall not make transactions targeting any of the following products that fall under any of the following categories.

  1. Cash, checks, bills, stock certificates, and other securities
  2. Credit cards and other cards
  3. Deposit and savings bankbooks and deposit and savings withdrawal cards from financial institutions
  4. Human bodies, human body parts, human remains, human bones
  5. Narcotics, psychoactive drugs, cannabis, opium, opium poppies, stimulants, opium smoking paraphernalia
  6. Scheduled drugs (excluding those imported for use in medical applications.)
  7. Handguns, rifles, machine guns, cannons, ammunition for these weapons, or handgun parts
  8. Explosives
  9. Gunpowder
  10. Specific chemicals stipulated in Article 2, Paragraph 3 of the Act on the Prohibition of Chemical Weapons and the Regulation of Specific Chemicals
  11. Type 1 pathogens stipulated in Article 6, Paragraph 20 of the Act on the Prevention of Infectious Diseases and Medical Care for Infected Patients, and Type 2 pathogens stipulated in Article 6, Paragraph 21 of the same act
  12. Counterfeits, modified versions, or replicas of coins, paper money, banknotes, revenue stamps, postage stamps, or securities, as well as forged cards (including blank cards)
  13. Books, drawings, sculptures, or other products that would harm public security or cultural mores
  14. Child pornography
  15. Articles that infringe on patent rights, utility model rights, design rights, trademark rights, copyrights, neighboring rights, layout-design exploitation rights, or breeder rights
  16. Goods that constitute the acts listed in Article 2, Paragraph 1, Items 1 to 3 or Items 10 to 12 of the Unfair Competition Act
  17. Goods which require that proof be made to customs officials that permission or approval has been received when making export or import declarations under the provisions of other laws and regulations, based on Article 70 of the Customs Act

Article 12.2 (Prohibitions)

When using the Service, the User shall not commit acts that fall under or may fall under any of the following categories.

  1. Acts that violate laws and regulations, the ToS, individual contracts, or public order and morals
  2. Criminal acts, acts that lead to criminal acts such as fraud
  3. Acts that destroy or interfere with the functionality of the Company's servers and networks
  4. Acts that may interfere with the operation of the Service
  5. Acts of collecting or accumulating personal information relating to other Users
  6. Acting as a third party in order to use the Service
  7. Acts that directly or indirectly profit antisocial forces in connection with the Service
  8. Acts that harm the interests or rights of the Company, other Users, or third parties, including but not limited to intellectual property rights, including trademark rights, copyrights, design rights, patent rights, and portrait rights, or privacy rights, reputation, or other rights
  9. Acts of posting or sending expressions that include antisocial content and cause offense to others, including but not limited to overly violent expressions, explicit sexual expressions, expressions that lead to discrimination based on race, nationality, religion, sex, social status, family origin, and expressions that invite or encourage suicide, self-harm or substance abuse
  10. Acts using the Service for purposes other than the intended use of the Service, including but not limited to acts of sales, publicity, advertisement, solicitation, and other such commercial activities (excluding those approved by the Company), acts aimed at sexual or obscene activity, acts with the purpose of meeting or dating a stranger of the opposite sex, acts with the purpose of harassing or defaming other Users
  11. Religious activities or solicitation to join religious organizations
  12. Using the Service for illegal purposes
  13. Sending or providing harmful programs such as computer viruses, or acts recommending such programs
  14. Falsifying or erasing the information of the Company or third parties
  15. Illegally using equipment of the Company or other third parties, or interfering with their operation
  16. Exporting prohibited products (military products, general-purpose products that can be converted into military products, etc.) to designated third party nations that are stipulated by the laws and regulations of the country where the products were purchased
  17. Making requests that violate laws and treaties using the Service
  18. Any other acts that the Company deems to be inappropriate

Article 12.3 (Compensation for damage)

If the Company suffers any damage due to the User violating the prohibitions stipulated in the ToS, the User shall be obligated for all damages incurred by the Company.

Chapter 13: Suspension, Termination, or Modification of the Service
Article 13.1 (Suspension of the Service)

In cases that fall under any of the following categories, the Company may temporarily suspend the Service in whole or in part without notifying the User in advance.

  1. If the service cannot be provided due to failures of the servers, communication lines, other equipment, malfunctions occurring, or other reasons equivalent to this
  2. If performing regular or emergency maintenance, inspections, repairs, updates, etc. to systems (including servers, communication lines, power supplies, the buildings that house that equipment, etc.)
  3. If the service cannot be provided due to fire, power failures, or the like
  4. If the service cannot be provided due to an earthquake, volcanic eruption, flood, tsunami, or other such natural disaster
  5. If the service cannot be provided due to a force majeure, such as war, upheaval, riot, mayhem, or labor dispute
  6. If the service cannot be provided due to laws or measures based on laws
  7. If it is necessary to temporarily interrupt the service due to other operational or technical reasons

The Company shall not be liable for any damage caused to the User or a third party by interruption of the Service based on the preceding paragraph.

Article 13.2 (Termination and modification of the service)

  1. The Company may terminate or modify the service in whole or in part at any time, without notifying the User in advance, for any reason.
  2. The Company shall not be liable for any damage caused to the User or a third party by the termination or modification of the Service based on the preceding paragraph.

Chapter 14: Intellectual Property Rights and Content
Article 14.1 (Attribution of intellectual property rights)

  1. Rights regarding all components that make up the Service belong to either the Company or a third party that holds the rights. The User does not acquire any rights to any of the components that make up the Service, nor shall the User commit any act that infringes on rights regarding component material without the consent of the rights holder, including ownership and copyrights, as well as intellectual property rights, portrait rights, publicity rights, and the like.
  2. The license to use the Service based on the ToS does not equate to a license to use rights held by the Company or a third party who holds right relating to the Service.

Article 14.2 (Use by the Company)

Content posted or written by Users shall be freely available to the Company or parties designated by the Company, for purposes such as advertising, operation, research and development, and announcements.

Article 14.3 (Responsibility for content)

  1. The User shall bear all responsibility for content transmitted or posted in connection with the Service, and the Company does not check the content, quality, accuracy, credibility, legality, currentness, or usefulness of that content. Furthermore, the Company does not guarantee of these qualities, nor does it assume liability for them.
  2. The User shall judge the details, quality, accuracy, credibility, legality, currentness, and usefulness of content transmitted or posted by other Users.
  3. The Company shall not be liable for any damage caused by the User or third parties using the Company's content.

Article 14.4 (Backups)

  1. The Company assumes no obligation to backup any content.
  2. If the User requires backups of content, they shall do so at their own expense and responsibility.

Article 14.5 (Modification and deletion of content)

If the Company determines that the User has violated the ToS or has committed inappropriate acts against the spirit of the ToS, the Company may modify or delete any content posted by the User without prior notice.

Chapter 15: User responsibility and connection environment
Article 15.1 (Preparation of required equipment)

  1. The User shall prepare and maintain computers, smartphones, and other devices, as well as software, communication lines, and other communication environments necessary to receive provision of the Service, at the expense and responsibility of the User.
  2. Installation and operation of equipment necessary to receive provision of the Service shall also be done at the expense and responsibility of the User.
  3. The Company does not guarantee that the service will be suitable for all devices, and the Company will not be involved in the preparation, installation, or operation of the devices, nor will the Company provide support the User in these matters.

Article 15.2 (Establishment of procedures)

Input, requests, consent, membership withdrawal, and other procedures done by the User on the Service via an Internet line take effect when the data related to the procedure is transmitted to the Company's servers and the contents of the procedure are reflected on the Company's systems.

Article 15.3 (Dispute resolution)

  1. With regard to disputes involving the Service that occur between the User and another User or the User and a third party, the User shall resolve the dispute at their own expense and liability, and the Company shall not take any liability.
  2. If the Company incurs damage due to a dispute relating to the Service between the User and another User or between the User and a third party, the involved parties shall jointly compensate the Company for damage.

Article 15.4 (Cost burden)

In the event of a dispute between the Company and the User, all costs incurred by the Company in connection with the dispute, including legal fees, shall be borne by the User, except in the event that the Company causes the dispute either intentionally or through gross negligence.

Chapter 16: Non-guarantee and disclaimer
Article 16.1 (Non-guarantee regarding content)

The Company does not guarantee the content, quality, or level of the Service, nor the stable provision of the service or the results from using the Service.

Article 16.2 (Disclaimer of the Company)

In the event of damage to the User or a third party due to inaccurate, inappropriate, or unclear content, expressions, or actions relating to provision of the service, the Company shall not be liable for damage regardless of intent or neglect.

Article 16.3 (Non-guarantee of advice)

The Company may provide information and advice to the User as appropriate, but does not assume any liability for this. Furthermore, the Company does not guarantee the accuracy or usefulness of information or advice provided.

Article 16.4 (Non-guarantee regarding computer viruses)

The Company does not guarantee that content related to the service will not include harmful content such as computer viruses. In addition, the Company shall not be liable to the User or a third party for any damage caused by inclusion of harmful content such as computer viruses in content related to the Service.

Article 16.5 (Disclaimer regarding equipment)

The Company shall not be liable for any damage caused to the User or a third party by devices, communication lines, software, etc.

Article 16.6 (Disclaimer regarding communication failures)

The Company shall not be liable for inability to access the Service, failures, errors, or bugs with the User's computer, or failures in the computers, systems, or communication lines related to the service.

Article 16.7 (Exemption from liability for other websites)

The Company shall not be liable for any damage caused by linked websites, including URLs written by Users.

Chapter 17: Compensation for damages
Article 17.1 (Responsibility of the User and exemption of the Company)

If the User violates the ToS, regardless of intention or negligence, the User shall be liable to pay compensation for damages to other Users or third parties damaged by the violation. If the Company suffers damage as a result of the User violating the ToS, the involved parties that violated the ToS shall jointly compensate the Company for the damage.

Article 17.2 (The Company's liability to pay compensation for damages)

The Company shall not be liable to pay compensation for suspension, termination, or modification of the Service by the Company, cancellation of User registration, deletion or loss of content, loss of data, or failure of devices due to using the Service, or other damage suffered by the User in relation to the service, except in cases caused intentionally or due to gross negligence by the Company. Furthermore, in the event that the Company is liable for payment of compensation for damages to the User due to the application of the Consumer Contract Act, regardless of this article or other provisions exempting the Company from liability for damages, the Company's liability shall be limited to direct and normal damages that have actually occurred, out of damages caused to the User due to default or tort, up to a limit of the cumulative total usage fees from the User.

Chapter 18: General ToS
Article 18.1 (Notifications)

  1. The Company shall contact or notify the User regarding the service by posting information to an appropriate place within a website or application operated by the Company, or using any other method that the Company considers appropriate.
  2. When it is determined that it is necessary to notify or contact individual Users, the Company may notify or contact Users using their registered email address, postal address, telephone number, etc.
  3. In the even that the User needs to notify, contact, or inquire with the Company, the User shall use the inquiry form of the Service, and may not call by telephone or visit in person.
  4. In the event that the User contacts or inquires with the Company based on the previous paragraph, the Company may reply to the User by any method, and the User may not decide the response method.

Article 18.2 (Prohibition of transfer)

The User may not transfer, cede, set as collateral, lend, or otherwise dispose of their contractual status based on the ToS or rights or obligations based on the ToS, without consent in writing from the Company.

Article 18.3 (Business transfer)

In the event that the Company transfers businesses related to the Service to a third party (including business transfer, company divisions, or any other case where the main body of the service is transferred), along with the business transfer, the Company may transfer to the transfer recipient the contractual status of the User based on the ToS, the rights and obligations based on the ToS, and information registered as part of User registration or other information, and the User shall consent in advance to such transfers.

Article 18.4 (Separability)

Even in the event that any clause of the ToS or part of any clause is judged to be invalid by the Consumer Contract Act or other such laws and regulations, the remaining provisions of the ToS and the remaining parts of provisions that were determined to be partially invalid shall remain valid, the Company shall make amendments to the extent necessary to make the clauses or parts of clauses valid considered invalid be valid again, and the meaning of clauses or parts of clauses that were considered invalid shall be construed to ensure their meaning and equivalent legal and economic effects to the maximum extent possible.

Article 18.5 (Matters not stipulated)

In the event that there are doubts about matters not stipulated in the ToS or interpretations of the ToS, the User shall comply with provisions made by the Company. If this does not resolve the issue, the Company and the User shall seek swift resolution through consultation, according to principles of good faith.

Article 18.6 (Language)

The governing language of the ToS shall be Japanese. Even in the event that the ToS are translated into English or another foreign language for reference purposes, only the official Japanese document shall be considered valid as a contract, and the translated document shall not be considered valid.

Article 18.7 (Governing laws and jurisdiction)

The ToS shall be interpreted based on the law of Japan, and in the event of disputes between the User and the Company, the Tokyo District Court shall have exclusive jurisdiction of the first instance by mutual consent.

Revised April 3, 2018
Revised March 7, 2019
Revised April 8, 2019
Revised October 24 2019